Privacy Policy

1. Introduction

This Privacy Policy governs the manner in which BOOKMYWINGS, a proprietorship owned and operated by Mr. Jaikanwar Dabas, having its registered place of business at New Delhi, India, collects, uses, processes, stores, and protects personal information.

This Policy is framed in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws.

2. Information Collected

a) Personal Identification Information

Full name
Email address
Phone number
City of departure
Travel preferences

b) Booking Information

Passenger names and age details
Identification details required by suppliers
Special requests

c) Technical Information

IP address
Browser type
Device information
Usage analytics through Google Analytics

3. Legal Basis of Processing

Personal data is processed on the basis of:

Explicit consent provided by the user
Performance of contractual obligations
Compliance with legal and tax requirements
Legitimate business interest in providing travel facilitation services

4. Use of Personal Data

Information collected is used strictly for:

Preparation of customised travel proposals
Coordination with hotels, DMCs and transport providers
Issuance of invoices and vouchers
Customer communication
Regulatory compliance

Bookmywings does not sell or commercially trade personal data.

5. Disclosure of Information

Data may be shared strictly on a need-to-know basis with third-party service providers such as hotels, transport operators, DMCs, and activity vendors for the sole purpose of executing confirmed bookings.

Such disclosure is limited to essential booking information only.

6. Payment Information

Payment transactions are processed through secure third-party payment gateways. Bookmywings does not store credit or debit card details on its servers.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill contractual obligations and comply with statutory requirements including tax and accounting regulations.

8. Security Practices

We implement reasonable security practices including restricted backend access, secure hosting infrastructure, and controlled CRM systems.

However, no method of electronic storage is entirely secure.

9. Cookies & Analytics

Our website uses cookies and Google Analytics to understand visitor behavior and improve user experience. Users may disable cookies through browser settings.